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Gati Call is the pick of choice for a small-medium sized call centers. Features• Manage calling lists in a centralized database. • Manage do not call lists in a centralized database. • Call outcome and detail management (outbound). • Incoming call detail management. (inbound). • Call management, analysis and statistics. • Low cost hardware requirement. • Increase agent productivity. Report Management • Report on agent productivity and campaigned result. • Agent Login report. • Calls by agent report. • Call status report. • Agent audit report. • Ability to export report. |
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